Our NICU Services

CONGRATULATIONS!  All of us at FSNCC welcome you and your baby to Women's Hospital of Greensboro.  Although you may be feeling excited about the arrival of your little one, we understand that a NICU stay was probably not what you imagined when you dreamed of your baby's first days of life.  WE ARE HERE TO SUPPORT YOU THROUGHOUT YOUR STAY IN THE NICU, AND BEYOND (all of our services are completely free and confidential).

Caring for families with a baby in the Neonatal Intensive Care Unit is one of our most important commitments.  Our main office is located just across the hall from the NICU at Women's Hospital of Greensboro.  Our NICU program is supported by the Guilford County Partnership for Children with support from Two Men and a Truck and Ecolab Foundation.

  • Adopt-a-FrogWith the support of a former NICU family, we collect donations to provide special positioning aids to babies in the NICU. If you would like to donate a frog for the NICU please select the $15 donation tab on the donations page!
  • Baby Basics Program: This program (formerly known as 'Elizabeth's Closet) provides baby care items and equipment for families needing assistance. If you are having difficulty purchasing the supplies you need to care for your baby at home, please ask to speak to the NICU Social Worker Colleen Shaw at 336.832.6824, or give us a call at 336.832.6507. If you would like to donate items to Elizabeth's Closet, please visit the "How Can I Help" page under the NICU services tab to view a Wish List of needed items.
  • Blanket Projectis a special keepsake provided to all new NICU families to inform them about our services. An FSN staff member may bring you a blanket, or leave one in your baby's bottom drawer. It's tied with a ribbon and has our contact information on it. Feel free to take this blanket home with you.
  • Books for BabiesOn the first Wednesday of each month we will bring each family a book to read to your baby and printed information about the many benefits of reading to your baby from birth.
  • Butterfly for Babies Project: FSN provides 'Butterflies for Babies' in NICU, which are fabric butterflies handmade by volunteers.  This program began in 2016 by a NICU graduate for her Girl Scout Gold Award project.  Research has shown that newborns identify their mother's touch and smell soon after birth and that being able to smell their mother's reduces stress.  Hold the butterfly against your skin for several minutes to 'capture' your scent, then place the butterfly on or near your baby in their isolette.  It will carry your scent and help your baby even when you aren't near.
  • Gasoline Vouchers: A limited number of gas vouchers are available for families needing assistance with travel costs to and from Women's Hospital. Contact NICU Social Worker Colleen Shaw at (336)832-6824, or speak with a member of our Staff.
  • Home Visitation Program: If you are a Guilford County resident, our Early Interventionist will meet with you during your NICU stay, then visit you at home for approximately 4-6 months after your discharge from the NICU to help monitor your baby's development and connect you with community services. Please email lisa@fsncc.org to contact Lisa Shoffner, our NICU Home Visitor.
  • Lending Library: We have a well-stocked lending library featuring the latest books about having a baby in the NICU and prematurity. Ask your nurse to contact an FSN staff member to help you access library materials.  Please help yourself to information in the wall pockets outside of pod 204.  Books can be checked out and used as long as your baby is a patient. Please leave all returned books with the secretary at the nurse's station. To see what we have available please click here.
  • Parent-to-Parent Mentors: Sometimes the best support comes from other parents who have "walked in your shoes." If you would like to speak with a caring person who has also experienced a NICU stay, speak with one of our Staff members, or give us a call at 336.832.6507.
  • Preemies Info Book: If your baby was born at 27 weeks gestation or less we will provide you with a complimentary copy of the book Preemies a book that will help answer any questions you may have about your NICU journey and being a parent of a preemie. Contact FSN for more information. 
  • Sibling Support and Orientation Program: A NICU stay can be a confusing and overwhelming time for big brothers & sisters too. Our Sibling Orientation program offers the support and information they need - while allowing Mom and Dad to have some special time with the baby. This program is most beneficial for families facing a NICU stay greater than one week and for sibs ages 4-11. Sibling comfort blankets, beanie babies, and books are available for younger siblings.
  • Special Assistance: for families of babies born with Down syndrome, cleft lip & palate, or other conditions. Please click here to learn more about the Down Syndrome Network of Greater Greensboro. If your baby has another type of disability or a chronic illness, please visit our Special Needs Support page to read about our many support services for families of children with special needs.
  • Special Events: are offered for NICU families each week. Check the calendar posted near the elevators outside of the NICU for dates and times or on the bulletin board across from room 204 within the NICU. These gatherings provide opportunities to meet other families with babies currently in the NICU, as well as “graduate” families whose babies have been in the NICU. You can also share a snack, make a baby keepsake, and get the latest information about caring for your baby. All NICU activities are for families who currently have a baby in the Neonatal Intensive Care Unit. They are held in the conference room on the 2nd floor near the waiting room area.